Hackney Man and Van Website Accessibility Statement
Hackney Man and Van is committed to providing an accessible online experience for all users, including disabled people and those using assistive technologies. This Accessibility Statement explains the steps we are taking to make our Hackney Man and Van website easy to use, understand, and navigate for everyone in the Hackney area and beyond.
Our Commitment to Accessibility
Our aim is for the Hackney Man and Van website to conform to the Web Content Accessibility Guidelines WCAG version 2.1, level AA. These guidelines are recognised as the international standard for web accessibility. They explain how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.
We are continually working to improve the accessibility and usability of our online information about man and van services in Hackney so that as many people as possible can access our content and request our services independently.
Screen Reader support
The Hackney Man and Van website is designed to be compatible with modern screen readers and other assistive technologies. We aim to use clear headings, descriptive page titles, and logical content structures so that screen reader users can understand the page layout and move efficiently between sections.
Images that convey important information are provided with alternative text where possible. We also try to avoid using images of text. Where decorative images are used, they are implemented in a way that does not create unnecessary noise for screen reader users.
Keyboard Navigation
We understand that some users prefer or need to navigate by keyboard rather than mouse or touch screen. The Hackney Man and Van website is being developed so that key content and interactive elements can be accessed and operated using a keyboard alone.
Where possible, keyboard focus is visible and follows a logical order through links, buttons, and form fields. Our goal is that users can move around the site using standard keyboard commands, including the Tab, Shift plus Tab, Enter, and arrow keys, without encountering traps or barriers.
Readable and Understandable Content
We aim to use plain language and clear structure when describing our accessible Hackney Man and Van services, including local moving, transport, and loading support. Headings are used to break content into logical sections, making it easier to scan and understand the information presented.
Where technical terms or service specific language is required, we try to explain it using simple wording. We also aim for consistent navigation and layout across the site, so that pages related to Hackney Man and Van services are predictable and easy to follow.
Ongoing Improvements
Accessibility is an ongoing process. As we update and expand our Hackney Man and Van content, we review new pages and features against WCAG 2.1 AA standards. We will continue to test the website with different devices, browsers, and assistive technologies and to make improvements based on user feedback.
There may be some older pages or documents that do not yet fully meet our accessibility goals. We are working to bring these into line and to provide more accessible alternatives where possible.
Contact for Accessibility Requests
We welcome feedback from users of our accessible Hackney Man and Van website. Your comments help us understand real world barriers and prioritise improvements. If you experience any difficulty accessing information, using a form, or navigating our pages, or if you need information in an alternative format such as large print or an accessible digital file, you can contact us using the contact form on our website or by using any of the other contact options provided there.
Please include details of the page or service you were trying to access and describe the problem you encountered. We will review your request and aim to respond within a reasonable timeframe. Our goal is to ensure that people in Hackney and surrounding areas can access our man and van services online without unnecessary barriers.
